Shipping policy

Shipping Policy - MaleChastity.com.au

Fast, Reliable Delivery Across Australia and Worldwide

At MaleChastity.com.au, we're committed to getting your orders to you quickly and securely. We ship all orders via Australia Post from our Sydney distribution center, ensuring reliable tracking and delivery to your door.

Processing Times

Same-Day Processing Available

  • Orders placed before 12pm AEST on business days are typically processed the same day
  • All in-stock items ship within 1 business day maximum
  • Processing time is separate from shipping transit time
  • You'll receive tracking information via email once your order ships

Domestic Shipping (Australia)

Free Shipping Threshold

Orders $200+: Enjoy free standard shipping Australia-wide
Orders under $200: Standard shipping rate of $12.95 applies

Delivery Timeframes

Major Cities & Metro Areas

  • Delivery: 1-6 business days after dispatch
  • Same-day processing for orders before 12pm AEST
  • Larger packages may require additional 1-2 days

Rural & Regional Areas

  • Delivery: 3-6 business days for packages under 2kg
  • Add 1-2 extra days for larger packages
  • Same-day processing for orders before 12pm AEST

Special Delivery Instructions

  • P.O. Box, G.P.O. Box, and Parcel Collect addresses accepted
  • Allow extra delivery time for these services
  • Second delivery attempt or depot collection if recipient unavailable

International Shipping

We ship worldwide with competitive rates:

  • Under 400g: AU$12.95
  • 400g and above: AU$22.95
  • Delivery time: 6-30 business days depending on destination
  • Same-day processing for orders before 12pm AEST

International Customer Responsibilities

  • All customs duties, taxes, and tariffs are customer's responsibility
  • Customers must verify product legality in their region
  • We're not liable for customs delays, refusals, or confiscations

Order Security & Verification

Your security is our priority. All orders undergo verification to prevent fraud, which may occasionally cause processing delays. Our team will contact you if additional verification is needed.

Tracking Your Order

  • Tracking information sent via email once shipped
  • Allow until 6pm AEST for tracking to update in carrier systems
  • Monitor delivery progress through Australia Post tracking
  • Orders may ship in multiple packages for faster processing

Important Delivery Information

Estimated Delivery Dates

  • Based on carrier practices, destination, and order contents
  • Estimates only - delays possible due to verification or carrier issues
  • Non-stock items may extend delivery timeframes

Business Hours: Monday-Friday, 12pm AEST cut-off
Weekends & Holidays: Orders processed next business day

Customer Support

Questions about your shipment? Our policies work together to ensure your complete satisfaction. Review our refund policy for returns information, check our terms of service for order conditions, or see our privacy policy for information handling practices.

Need immediate assistance? Contact our customer service team for real-time order updates and shipping support.

Last updated: January 22, 2026 - Shipping rates and timeframes subject to change. Check current rates at checkout.